RuneForge Industries
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ForgeHelp

Site-aware customer help for real businesses, not just ecommerce.

ForgeHelp gives your website a branded support widget that answers questions using your business info, services, policies, install guidance, contact details, and customer-facing content. It works for local service businesses, clinics, offices, consultants, contractors, and brochure-style sites, even if you do not sell online.

Best fit
Service businesses and information-driven websites
Use cases
Support, hours, pricing guidance, contact help, onboarding, and FAQs
Smith Family Chiropractic
support@smithfamilychiro.com
Hi! I can help with services, hours, first visits, and how to contact our office.
Hours: MondayFriday, 8am6pm
Services: Chiropractic care, injury support, and wellness visits
Fallback: Call or email our office if you need a direct answer
Built for businesses that need a smart site helper, not a generic chatbot.

What ForgeHelp actually does

ForgeHelp is site-aware support software. It uses your site settings and business information to answer questions in a way that feels specific to your company.

Branded widget

Customize colors, widget title, welcome message, business name, and support contact details.

Business-aware answers

Teach ForgeHelp about your services, support policy, pricing guidance, install info, and fallback behavior.

Self-serve dashboard

Add your site, manage settings, preview the widget, and copy the install snippet from one place.

Works beyond ecommerce

Ideal for clinics, contractors, consultants, agencies, offices, and local businesses with info-first sites.

How setup works

ForgeHelp is built so a customer can buy, configure, and install it without needing custom development.

Step 1

Create your account

Sign up, log in, and unlock the dashboard after purchasing Starter.

Step 2

Add your site and settings

Enter your domain, customize your widget branding, and describe your business so ForgeHelp answers correctly.

Step 3

Copy the widget snippet

Paste the snippet into your site before the closing body tag, then test the widget live.

Starter pricing

Start with one site, one account, and a clean setup path that gets your widget online fast without custom development.

$12/mo
  • 1 website
  • Site settings panel
  • Widget branding controls
  • Install snippet in dashboard
  • Active/inactive billing gate

Already using ForgeHelp?

Log in to manage your site settings, widget branding, and install snippet.

ForgeHelp is already running as the live support layer on the RuneForge Industries site.